Privacy Policy

Last Updated: 11th September, 2024

Introduction


This Privacy Policy explains how Bezel Digital Services Limited ("Bezel Finance") ("we," "our," or "us") collects, uses, and protects personal data of users ("you" or "your") of our services. We are committed to safeguarding the privacy and security of your personal information and adhering to recognized data protection principles and regulations.


1. Information We Collect


We may collect the following types of information:

  • Personal Identification Information: This includes name, email address, phone number, home address, date of birth, and other necessary details.
  • Financial Information: Account numbers, transaction history and other necessary details.
  • Technical Data: IP address, browser type, device information, and interaction data when you use our services.
  • Biometric Data: Such as facial recognition or fingerprint data, where applicable.
  • Location Data: Information about your geographical location.

Note: Bezel Digital Services Limited ("Bezel Finance") does not collect, store, or process any payment card information, such as credit or debit card numbers, card expiration dates, or CVV codes. All payment transactions conducted through our platform are securely processed by third-party payment service providers who are compliant with industry security standards, such as the Payment Card Industry Data Security Standard (PCI-DSS).


2. How We Use Your Information


Your data is processed in line with the following purposes:

  • To provide, operate, and maintain our services.
  • To verify your identity and manage your account securely.
  • To facilitate payments, process transactions, and ensure anti-fraud measures.
  • To communicate with you about your account, transactions, and any updates to our services or policies.
  • To improve our service offerings, including through analytics and research.

3. Sharing of Information


We may share your personal data under the following circumstances:

  • With service providers: We may share your information with third-party service providers to facilitate our services, including payment processors, cloud service providers, and analytics providers.
  • For legal purposes: We may disclose your information if required by law, regulation, or in response to valid requests by public authorities (e.g., law enforcement or government agencies).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
  • With your consent: We may share your data with third parties when you have explicitly granted us permission to do so.

4. Data Retention


We will retain your personal data only as long as is necessary for the purposes outlined in this policy. Once the data is no longer required, we will securely dispose of it in accordance with regulatory guidelines and our internal data retention policy.


5. Your Data Protection Rights


In accordance with the Nigeria Data Protection Regulation (NDPR) and other relevant laws, you have the following rights regarding your personal data:

  • The right to access your personal data held by us.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data under certain conditions.
  • The right to restrict processing of your data.
  • The right to object to the processing of your data.
  • The right to data portability.
  • The right to withdraw consent at any time, where processing is based on consent.

6. Data Security


We implement appropriate technical and organizational measures to ensure the security of your personal data. This includes encryption, access controls, and regular security audits to protect against unauthorized access, alteration, disclosure, or destruction of your data.


7. International Data Transfers


If your personal data is transferred to third parties or processed outside Nigeria, we ensure that appropriate safeguards are in place to protect your data, as required by applicable data protection laws.


8. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include the "Effective Date" at the top of the policy. We encourage you to periodically review this page for the latest information on our privacy practices.


9. Contact Us


If you have any questions about this Privacy Policy, You can contact us: